After-Sale Service

All products purchased from our company have a warranty period of 1~3 year from the date of delivery. (Non-artificial damages). During the warranty period, we will repair the products for you free of charge, but the parts that need to be replaced will be charged.

The following situations are not included in the free warranty.

  • The purchased product is out of warranty.
  • The product is not used normally, such as non-artificial damages, improper installation, unauthorized misuse, or modification.
  • Under abnormal conditions, such as humid storage, high temperature, exposure to the sun etc.
  • Other damages caused by force majeure such as natural disasters, earthquakes, typhoons, fires, floods, lightning strikes, etc.
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